Mortgage Loan Solutions Specialist
Location: Member Solutions Department / Denver, CO
Job Code: 203
# of Openings: 1
Hours: Monday - Friday: 8 a.m. - 5:30 p.m. Saturdays: 9 a.m. - 1 p.m.
Days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
Pay Range: $43,700 - $61,100
Under the direction of the Member Solutions Manager, contacts and counsels members whose Mortgage loan accounts are past due. Analyzes loans to determine course of action, minimizing the loss to the credit union. Safeguards the assets of the credit union by using appropriate legal and regulatory procedures. Makes arrangements for the liquidation of balances through payments, collection agencies, loan modifications, settlements, workout loans, short sale or foreclosure. This position requires attention to detail with a high level of professionalism and communication skills.
Coordinates collection efforts with credit unions’ sub-servicing company. Contacts member in person for payment and conducts physical property inspections when feasible. Performs or makes arranges for physical inspection of properties in outlying areas with qualified 3 rd party. Negotiates with real estate agents and attorneys on property disposition. Seeks resolution of complex issues regarding real estate loans. Determines collectability and risk exposure to the credit union and advises management.
Representative must have extensive knowledge in all areas of mortgage lending, collections, and credit union operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.