Job: Member Representative II

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Jobing Description

Member Representative II
Location: Central Denver Branch / Denver, CO
Job Code: 201
# of Openings: 1
Hours: Mon - Fri 8:30am - 5:30pm Sat 9:00am - 1:00pm
Days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
Pay Range: $15.43 - $18.55

Description
JOB SUMMARY
:

Responsible for performing a broad variety of services for members in person and over the telephones. This includes but is not limited to opening and closing accounts, interviewing and processing all consumer loan requests, establishing and servicing various deposit accounts, assisting members with account problems and performs system account maintenance. Based on a needs assessment, cross sells products and services to new and existing members. Assists and supports MRI as needed. Position requires sales skills, excellent public relations skills and a good understanding of credit union products and services. Efficiency, accuracy and professionalism are vital for this position. Provides excellent service by demonstrating courtesy and concern for members and co-workers.

Provides information, opens and processes basic Individual Retirement Accounts (IRA) transactions and products. May also include interviewing and processing Real Estate loan requests; may perform the duties of a teller and receptionist as needed.

May be required to comply with NCUA requirements and register as a Mortgage Loan Originator and keep a current registration in compliance with the SAFE Act.

Education Requirement(s):

  • High school diploma or general education degree (GED)

Required Experience:
  • Extraordinary service skills required; convey passion, motivation and enthusiasm for helping others
  • Demonstrate capacity to learn
  • Exhibit effective problem solving skills
  • Six months cash handling experience and/or two years of service industry experience required.

Locations

Arvada
8770 Wadsworth Blvd. Unit R
Arvada, CO 80003
Aurora
13732 E. Quincy Ave.
Aurora, CO 80015
Bear Valley
3100 South Sheridan Unit 1F
Denver, CO 80227
Canon City
2149 Fremont Drive
Canon City, CO 81212
Central Denver
1390 Logan Street
Denver, CO 80203
Colorado Springs
3606 Austin Bluffs Parkway
Colorado Springs, CO 80918
Corporate Hdqtrs
1390 Logan St
Denver, CO 80203
Fort Collins
2510 E. Harmony Rd.
Fort Collins, CO 80526
Golden
1020 19th St
Golden, CO 80401
Grand Junction
202 Main Street
Grand Junction, CO 81501
Greeley
2505 11th Avenue
Greeley, CO 80631
Lakewood
9140 West 6th Avenue
Denver, CO 80215
Member Services Contact Center
Inbound Contact/Call Center - 1390 Logan St
Denver, CO 80203
Parker
19311 E. Plaza Drive
Parker, CO 80138
Pueblo
1721 Highway 50 West
Pueblo, CO 81008
Southeast Denver
7541 East Iliff Avenue
Denver, CO 80231
Thornton
3907 E 120th Ave
Denver, CO 80233
Arvada
Aurora
Bear Valley
Canon City
Central Denver
Colorado Springs
Corporate Hdqtrs
Fort Collins
Golden
Grand Junction
Greeley
Lakewood
Member Services Contact Center
Parker
Pueblo
Southeast Denver
Thornton

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